Anddy Sierra Alvarez
ETECSA: Telecommunications Corporation of Cuba.
A new strategy, a new option, improvements in their cell phone services
is what Cubans were expecting starting February 1st, 2012. The offer
that a message would cost 00.09 cuc was better than the previous 00.16
cuc, it was encouraging, the cost of a call was better since the person
who called also had to pay for it, similar to the fixed lines, and the
cost was 00.45 cuc per minute, better than the previous options since
using *88 the person who called had to pay, but each minute would cost
"00.60″ cuc, similar to *99, where the person who was calling was
charging the cost of the call to the receiver for the same tariff of
"00.60″ cuc.
The offer is not bad since there is an improvement, not big, but
something is better than nothing. What happens then to ETECSA clients?
Why is there a discomfort among clients?
The service they activated for customers so that the receiver would not
have to pay for the call, was to activate *88, I mean, the person who
wants to phone a friend searches in the cellphone contacts and the
number appears with *88 activated, it does not appear on the screen of
the person who calls, but on the screen of the receiver, but the number
of the calling person does not appear on that of the receiver, for
example: -00535387234588- so that the name does no appear, despite the
fact that it is in the telephone contacts!
The option would be to save it as it appears and one does not feel
uncomfortable not knowing who is calling. But there is another problem,
as it was saved the same way it had appeared in the example above, one
can not send messages. The other option is to save it twice, one to
identify the name if it is in the contacts and another one to send messages.
The only hope we have is to expect this small, but inconvenient, problem
to improve, for the use of the cell phone.
Translated by AnonyGy
February 6 2012
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